Creating a Booking
Take a walk-in or phone booking yourself, without the player using the app.
Starting
Tap New Booking in the Bookings toolbar. A four-step wizard opens — the step counter (Step 1 / 4) sits at the bottom, and you can go Back at any point without losing what you've entered.
Step 1 — Who Is It For?
Either pick an existing player or enter a new one.
- Search by name or phone number to find someone who has booked before, and tap their row to select them.
- Or choose Walk-in or first-time booking and enter First name, Last name and Phone.
Step 2 — Court And Date
Pick the court and the date.
Only active courts appear. If you see "No active courts", the facility has none set up or they're all inactive — see Managing Courts.
Step 3 — Time And Duration
Pick a start time from the slot grid, then the duration in hours.
- Slots already booked, outside opening hours, or in the past are shown struck through and can't be picked.
- Picking a 3-hour duration highlights all three consecutive hours.
- A duration that would run into a blocked slot is rejected — shorten it or choose a different start.
- If you see "No slots available — the facility may be closed on this day", check your Operating Hours.
Add-ons are an optional, collapsed section on this step — equipment and other extras that get added to the total.
Step 4 — Review And Confirm
The last step summarises everything before you commit:
| Row | What it shows |
|---|---|
| Court & sport | The court you picked |
| Facility | The venue |
| Date / Time | When the session runs |
| Price breakdown | hours × rate, add-ons, tax, service fee |
| Total | The amount due |
Mark the booking as Cash at venue or Already paid, and use Adjust total (optional) if you've agreed a different price with the player.
Confirm, and the booking appears immediately in the calendar and list as Upcoming.